How Augmented Reality (AR) Changing the shopping experience and behaviour of Consumers towards eCommerce Websites

How Augmented Reality (AR) Changing the shopping experience of Consumers towards eCommerce Websites

In this article we will discuss about the very current and unique topic: How Augmented Reality (AR) Changing the shopping experience of Consumers towards eCommerce Websites.

What is Augmented Reality (AR)

Augmented reality (AR) is indeed transforming the shopping experience for consumers on eCommerce platforms in several ways. Here are some key ways in which AR is making an impact:

How the Augmented Reality impact the shopping experience and behaviour of consumers towards eCommerce Websites

Virtual Try-On:

AR allows customers to virtually try on products such as clothing, accessories, and cosmetics. By using their smartphone or webcam, shoppers can superimpose digital representations of products onto themselves in real-time, enabling them to see how the items look and fit without physically trying them on. This feature helps to reduce the uncertainty and hesitation associated with online shopping, enhancing the overall shopping experience.

Product Visualization:

AR enables consumers to visualize products in their own physical space. For example, using AR apps, customers can view how furniture would look in their homes, how appliances would fit into their kitchens, or how cars would appear in their driveways. This technology allows shoppers to make more informed purchase decisions by seeing how products integrate into their existing environment.

Interactive Product Information:

Augmented Reality (AR) can provide interactive product information to consumers. By scanning product labels or codes with their mobile devices, shoppers can access additional details, demonstrations, or user reviews about the item in a visually engaging manner. This feature empowers customers with more comprehensive and relevant information, helping them make better-informed choices while shopping online.

Enhanced Engagement and Entertainment:

AR creates a more engaging and immersive shopping experience. Retailers can use AR to gamify the shopping process, offer virtual tours of their stores, or provide interactive elements in their eCommerce apps. By adding entertainment value to the shopping journey, AR helps to capture and retain consumer attention, leading to increased customer engagement and potentially higher sales.

Virtual Showrooms and Experiences:

AR enables eCommerce platforms to create virtual showrooms or virtual reality (VR) experiences. Customers can explore and interact with products in a virtual space, gaining a realistic sense of the item’s features, design, and functionality. This technology allows retailers to showcase their products in a unique and memorable way, bridging the gap between online and offline shopping experiences.

Overall, augmented reality is revolutionizing the shopping experience on eCommerce platforms – Augmented Reality and Consumer Purchasing Behaviour

Overall, augmented reality is revolutionizing the shopping experience on eCommerce platforms by offering virtual try-ons, product visualization, interactive information, enhanced engagement, and virtual experiences. It provides consumers with more confidence in their online purchases, reduces the likelihood of returns, and enhances customer satisfaction. As AR technology continues to advance, we can expect further integration and innovation in the eCommerce landscape.

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Dr. Gaurav Jangra

Dr. Gaurav has a doctorate in management, a NET & JRF in commerce and management, an MBA, and a M.COM. Gaining a satisfaction career of more than 10 years in research and Teaching as an Associate professor. He published more than 20 textbooks and 15 research papers.

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