Refund & Cancellation Policy

Last updated: 4 November 2026

This policy explains when an order can be cancelled, replaced or refunded.

Printed books

Before dispatch: you can cancel your order for a full refund. Write to us with your order number as soon as possible.
Damaged, misprinted, missing pages or wrong book: tell us within 48 hours of delivery with your order number and a photo or unboxing video. We send a free replacement or give a full refund, including shipping.
Parcel not delivered: if tracking shows no progress for 10 days, contact us and we resend the book or refund you.
Books returned to us because of a wrong address or refused delivery are refunded after they reach us, minus the shipping charges.
We cannot accept returns of books that have been used, written in or damaged after delivery.

eBooks and eBook bundles

Because eBooks are delivered instantly, an eBook or bundle cannot be refunded once it has been opened in the reader.
An eBook that you have not opened can be refunded within 48 hours of purchase.
If an eBook does not open or work because of a problem on our side that we cannot fix within 7 days, we refund it in full.
Use the free preview pages to check a book before you buy.

Always refunded

Duplicate payments or payments charged twice for the same order.
Payments taken when the order failed.

How to ask

Write to us from your registered email with your order number and the reason. Email support@easynotes4u.com, call or WhatsApp +91 62399 11499, or use our Contact page. We reply within 2 business days.

How refunds are paid

Approved refunds are returned to the original payment method through Razorpay. The money usually reaches your account within 5–7 business days, depending on your bank. Access to a refunded eBook ends when the refund is made.